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Chief Operating Officer

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Our client is seeking a dynamic and experienced Chief Operating Officer (COO) to lead the management team in running the day-to-day operations of their thriving business. This role plays a critical part in driving operational excellence, enhancing customer experience, and achieving strategic objectives.

The successful candidate will foster a culture of collaboration, accountability, and continuous improvement throughout the organisation. This is an exciting opportunity for a strategic thinker with a focus on innovation and continuous improvement.

What you'll do:

  • Provide strategic leadership and direction to the management team and franchise network
  • Foster a culture of collaboration, accountability, and continuous improvement throughout the organization
  • Collaborate with department heads to set clear goals and objectives for each department and ensure alignment with the company's overall vision and strategy
  • Oversee all aspects of operations, including franchise partner support, corporate store management, training, and operations excellence
  • Develop and implement efficient operational processes and procedures to optimize productivity and minimize costs
  • Work closely with franchise partners to ensure adherence to brand standards, operational guidelines, and quality control measures
  • Oversee all franchise development activities including real estate, construction, and franchising
  • Champion a customer-centric approach and drive initiatives to enhance the overall individual customer experience
  • Collaborate with the finance team to develop annual budgets, forecasts, and financial plans
  • Provide strategic leadership and direction to all marketing activities

What you bring:

  • Bachelor's degree in business administration, Management, or a related field
  • Proven track record of leadership and management experience in the food and beverage industry
  • Strong operational acumen with a deep understanding of supply chain management, logistics, and inventory control
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to thrive in a fast-paced, dynamic environment and drive results under pressure
  • Strategic thinker with a focus on innovation and continuous improvement

What's next:

Ready to take the next step in your career? Apply today!

Apply Today by clicking on the link!

Contract Type: FULL_TIME

Specialism: Finance & Operations

Focus: Operations

Industry: Retail

Salary: CAD250,000 - CAD340,000 per year

Workplace Type: Hybrid

Experience Level: Executive

Location: Toronto, Ontario

Job Reference: UQUO91-3871524E

Date posted: June 3, 2024

Consultant: Eduardo Utiyama

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