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Our industry specialists will listen to your aspirations and share your story with Canadas’s most prestigious organisations. Together, let’s write the next chapter of your career.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreCanada's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Read moreRecruitment
Recruitment outsourcing
Talent advisory
Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesFor us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference in people's lives.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Canada
Learn moreTruly global and proudly local, we’ve been serving Canada for over 7 years with an office in Toronto.
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Our client is seeking a Manager for Client Experience to join their dynamic team. This role is pivotal in delivering high-quality insurance brokerage services to clients. You will be the critical point of contact for clients, managing relationships and ensuring customer satisfaction. Your role will also involve supporting the sales and marketing efforts of the firm. This role could be based out of Toronto or Vancouver.
This position offers an exciting opportunity to work in a fast-paced environment where your commitment to providing exceptional service will directly impact the success of the business.
What you'll do:
As a Manager for Client Experience, you will play a crucial role in overseeing the delivery of top-notch insurance brokerage services. Your day-to-day responsibilities will include serving as the primary liaison for clients, managing relationships, ensuring customer satisfaction, and supporting the firm's sales and marketing initiatives. You'll be tasked with preparing quotes and proposals while working with policies that require a high level of expertise. Your ability to execute market strategies effectively while negotiating insurance terms will be key to your success in this role.
What you bring:
The ideal candidate for this Manager, Client Experience position brings a wealth of broking experience along with possession of a RIBO licence. You have a sales-oriented mindset coupled with strong interpersonal skills that allow you to influence others without authority. Your ability to make ethical decisions while effectively building and maintaining relationships will set you apart in this role. Additionally, your proficiency in conflict resolution and management abilities will be essential in navigating through various situations.
What's next:
If you're ready to take your career to the next level with this exciting Manager, Client Experience role, don't hesitate! Please apply using the link below, or email your resume directly to andres.nino@robertwalters.com
About the job
Contract Type: FULL_TIME
Specialism: Operations
Focus: Operations Manager
Industry: Insurance
Salary: Negotiable
Workplace Type: On-site
Experience Level: Mid Management
Location: Toronto
FULL_TIMEJob Reference: 3UQLFS-268B8005
Date posted: October 1, 2024
Consultant: Andres Nino
toronto operations/manager 2024-10-16 2024-11-30 insurance Toronto Ontario CA Robert Walters https://www.robert-walters.ca https://www.robert-walters.ca/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.