en
Jobs

Our industry specialists will listen to your aspirations and share your story with Canadas’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs
Services

Canada's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
About Robert Walters Canada

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference in people's lives.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Canada

Learn more

How to avoid bad hires

Hiring the right person for a role is never easy — but dealing with the fallout from a bad hire can be even more challenging. We asked our experts to share the red flags to watch out for…

A bad hire can be costly. A recent report by the Recruitment & Employment Confederation (REC) found that a poor hire at mid-management level can cost a business more than £132,000. However, in terms of morale and productivity the real cost to a company can be much higher.

“A hiring mistake could dent team morale,” says Tiffany Wong, associate director of human resources and transactional services in Robert Walters’ Hong Kong office. “If you have people leaving after less than three months, that is going to have an effect on your team.”

On top of that, external perceptions of your company could also be hurt and there are resource costs too. “In addition to recruitment costs, salary costs and training time, you have to spend time and resource managing any client relationships that were affected. And of course, if the market learns of these speedy departures, that tells a bad story too,” she says.

Hiring managers can maximize their chances of avoiding such pitfalls by following our experts’ advice about how to spot an inappropriate candidate – before they turn into an inappropriate employee…

Interrogate the resume

The first warning sign to note is a poorly put together resume. Richard Boyd, director of commerce for specialist markets at Robert Walters UK, says that resumes should provide a good balance of detail. “They shouldn’t ramble on, but at the same time they shouldn’t be so succinct that a candidate’s experience reads like a shopping list,” he says.

Typos and grammatical mistakes would be immediate red flags too. “Sloppy errors could well be a sign of a lack of attention to detail, which might not bode well for their performance in the role,” he adds.

In a progressively transient business world, soft skills like resilience are becoming increasingly important qualities that employers look for in candidates. As Tiffany explains, “an employee who changes jobs regularly could be cause for concern. An employer doesn’t want to hire someone who looks as though they might leave as soon as the going gets tough. They want to know: are they resilient to the pressures of the job, or do they just cut and run if things don’t go their way?”

A far more positive sign is someone with a proven track record at a particular company, she says. “If a candidate has a strong record of internal progression, that effectively validates their performance and work ethic. They have been successfully tested and promoted by people who know them well.”

Look out for interview danger signs

One of the key things to look for at the interview stage is the preparedness of the candidate. “An interview shows a potential employee at their very best, so failing to prepare properly could be another sign of a lack of commitment to the role,’ says Tiffany.

Familiarizing themselves with the company’s website and annual accounts is the absolute bare minimum candidates should be doing, agrees Richard. “Strong candidates will be focused on more commercial aspects too – talking about competitors, market challenges, the potential growth plans of the company and so on.”

Body language and hygiene are obviously important indicators of a suitable hire too, along with their style of dress — Richard suggests at least smart-business casual unless the candidate is confident that the workplace has a different code in place.

Another key point to look for is the candidate’s attitude to their current role, and their stated reasons for wanting to leave. “Negativity about a current employer is a danger sign,” Richard adds. “Conversation should be positive and focused on what they actually want to get from the new job.”

The interviewee questions to watch out for

“The questions candidates ask during the interview are their best opportunity to find out more about both the company and the role they are applying for,” says Richard. “If they fail to take advantage of this opportunity it should be cause for concern for the interviewer.”

As both our experts agree, what you don’t want to hear are just questions that focus on candidates finding out “what’s in it for me?” — employee benefits, salary, holiday allowance, working hours etc. “Whilst flexible working and achieving a good work-life balance are becoming increasingly important to jobseekers, a lack of curiosity about how the role will develop or deliver job satisfaction should cause the interviewer to question how committed the candidate really is,” says Tiffany.

Interviewers should also be wary of candidates who don’t engage fully in conversation. As Tiffany warns, defensive and curt answers may indicate that a candidate is quite closed-up and inflexible, which could be a revealing sign as to how well they would work in your team.

Indications of good fit

Whether a candidate is a good fit for your business will largely depend on how they fare during the interview process, and a lot of it comes down to personal instinct. As Richard explains, interviewees with a good attitude who are open, engaging and ask the right questions during an interview are the best candidates for the job. “Put simply,” he adds, “If the hiring manager is bored by the end of the interview then it’s usually a bad sign.”

Installing a rigorous, well-structured recruitment process can help employers judge whether a candidate is a good fit. Richard suggests making sure that all candidates are asked the same standard questions throughout the process, ensuring that their answers can be judged equally.

As Tiffany adds, it’s often not just what the candidates say in either their resume or interview that’s important, but how they say it. “Personally, I find it better to hire based on attitude and potential over experience,” says Tiffany. “Anyone can gain experience, but attitude and potential are much harder to find.”

Share this article

Related content

Submit a Vacancy
Salary Survey
Hiring Advice
Get in touch

Find out more by contacting one of our specialist recruitment consultants

Related content

View All

Your complete guide to rewards and recognition

With close to a third of working professionals actively seeking a new role this year, and 75% stating that they are feeling more confident in the job market, we share why this time of year is crucial to check-in with your employees. Acknowledge the past couple years There is no doubt that the past c

Read More

Onboarding remotely: how to support your new hire

How can your new starter access the same level of support from home? From checking in regularly and providing mentorship, to creating a safe space for honest and relaxed communication, you need to provide support in every sense to help your new hire reach that familiarity and level of comfort that o

Read More

When should you consider hiring interim employees

Is now the time to invest in hiring interim staff? Renowned for their specialist skill sets, flexibility and ability to work remotely - with minimal face-time - interim employees are an ideal solution where an organization has a critical business need but limited time or resources available to onboa

Read More

I'm Robert Walters Are you?

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.